Mornin' Suz     Please make up my mind of which  you wish to use    "Ctrl"    or   "shift"        you have stated both      LOL     hint  it IS the Ctrl key !!   

  For sum unknown reason I still obtain three ( 3 ) different chat formats depending on which link used    .............   one will have absolutely no options available   ..............   2nd will have some options available with no logout selection  ................  3rd will have everything available ( I think  lol ) 
Matter of fact as I type this I can go between the different formats to compare what is & is not there.  Some of you have heard me speak of this whilst in chat  ..........  just go here & do this ... ya right I can't find it    lol     Will keep playin' whist it is raining !!