I submitted a "help ticket" to Yuku support, teling them of our problems. then I wrote a note to a friend who runs another board at Yuku to see if she knew what was going on and if she was having similar problems. Here is here response to me tonight:
"Hi there
Yuku was bought and taken over by another outfit. About 2 months ago they changed the whole support board much to everyones annoyance and then last month it all disappeared and this submit a ticket board showed up along with the announcement of new ownership. Everyone is kind of waiting to see what happens next as they had said they were making a new support board which of course has not shown up yet.
usually when posts are disappearing is when they magical wizard is working behind the scenes updating something or heaven forbid changing something. Pretty much just have to ride it out, usually only last a day or two.It helps to submit the ticket cause then they know where the issues are showing up
Sorry i can t help you more than that as that s all i know lol"
"
At this point, it doesn't look like there is much we can do except wait and see what happens and hope they fix the problem soon.
Suzanna
"Hi there
Yuku was bought and taken over by another outfit. About 2 months ago they changed the whole support board much to everyones annoyance and then last month it all disappeared and this submit a ticket board showed up along with the announcement of new ownership. Everyone is kind of waiting to see what happens next as they had said they were making a new support board which of course has not shown up yet.
usually when posts are disappearing is when they magical wizard is working behind the scenes updating something or heaven forbid changing something. Pretty much just have to ride it out, usually only last a day or two.It helps to submit the ticket cause then they know where the issues are showing up
Sorry i can t help you more than that as that s all i know lol"
"
At this point, it doesn't look like there is much we can do except wait and see what happens and hope they fix the problem soon.
Suzanna
